The drying time for your carpets can vary based on several factors, including humidity, air circulation, temperature, and the quality of the cleaning performed. Thanks to our state-of-the-art equipment, which boasts high extraction and heating capabilities, we efficiently remove approximately 85% of the moisture introduced during the cleaning process.

As a result, carpets typically dry completely within 2-4 hours. For an even quicker drying time, we recommend utilizing fans to enhance air movement around the cleaned areas. This additional step can significantly speed up the drying process, allowing you to enjoy your fresh, clean carpets sooner.

Our dedication to ensuring your health and safety shines through our careful selection of cleaning products. We exclusively opt for natural, hypoallergenic enzyme-based solutions free of V.O.C.s (volatile organic compounds), guaranteeing a cleaning experience that's not only efficient but also exceptionally safe for everyone, including those with allergies, families with young children, and pet owners.

This commitment means you can trust us to maintain a clean, healthy environment without compromising on quality or safety. Our environmentally friendly approach means you can enjoy a clean, fresh space without worrying about harsh chemicals or adverse effects on your loved ones' well-being.

To effectively tackle spills and prevent stains on your carpet, timing and technique are crucial. Here’s a step-by-step guide to address spills promptly and efficiently:

• Act Quickly: The longer a spill sits, the tougher it becomes to remove. Quick action is essential.

• Absorb the Liquid: Use a clean towel or paper towel to blot up as much liquid as possible. If dealing with solids, gently scrape them up.

• Minimize Spreading: Start blotting from the outer edge of the spill and work your way towards the center to prevent the spill from spreading.

• Gentle Agitation: Once the majority of the liquid is absorbed, lightly agitate the affected area with a cold, damp cloth.

Key Tips to Remember:

• Avoid Bleach: Bleach can strip the color from your carpet, causing more damage than the original spill.

• No Rubbing or Aggressive Blotting: Such actions can embed the stain deeper into the carpet fibers.

• Use a White Towel: A white towel not only avoids color transfer but also allows you to easily see when no more of the spill is being absorbed, indicating that you've blotted up as much as possible.

Our mission is to deliver unparalleled professional cleaning that not only safeguards the warranty of your valued investment but also significantly extends the lifespan of your carpet or flooring. We wholeheartedly stand behind our work, offering a 100% satisfaction guarantee.

Our job isn't complete until you, our valued client, are fully satisfied with the results. Trust us to maintain the integrity and beauty of your flooring, ensuring it remains a cornerstone of your space for years to come.

Our commitment to excellence is unwavering; we pride ourselves on getting the job done impeccably from the outset. Esteemed by the city of Victoria, B.C., and neighboring communities for our reliability, we come fully insured with $2 million in liability coverage, positioning us as a trusted leader in the field.

This foundation of trust and professionalism empowers us to deliver unparalleled cleaning services for carpets and upholstery, guaranteeing a 100% satisfaction rate. With us, you can expect a seamless and worry-free experience, every time.

When you schedule an appointment with us, please understand that we allocate that specific time slot just for you, ensuring personalized attention and service. In contrast to many other companies, we do not impose a cancellation fee as long as you inform us about the cancellation or need to reschedule no less than 24 hours before your appointment. This policy helps us manage our schedule effectively and offer our services to other clients who may need them.

If you find yourself needing to cancel or change your appointment, we kindly request that you contact us a minimum of 24 hours beforehand. This can be done through email, text message, or by giving our office a call. We greatly value your cooperation and understanding in this matter.

For homes and townhouses, we must have access to a driveway or a legal parking space situated no more than (roughly) 30 feet from your home's entrance. As for apartment dwellings, we ask that legal, above-ground visitor parking be available on the premises throughout the duration of our service appointment.

Payment for our services is due in full on the day of service. For ease and security, we accept Visa and Mastercard for credit card payments, debit cards for e-transfers, as well as cash and checks. This range of payment options is designed to accommodate your preferences, ensuring a smooth and secure transaction.